⚠️Important
Submitting this form does not guarantee approval.
All return, exchange, and refund requests must meet the conditions described in our Refund Policy.
- Requests must be made within 7 days of delivery.
- Refunds are only issued for defective or damaged items.
- Customized or engraved items are final sale, unless defective on arrival.
- Damage caused by water, sweat, chemicals, misuse, or normal wear is not eligible.
- Photos of the item and packaging are required for assessment.
- Please do not send any items back until you receive approval and instructions from our support team.
If your request does not meet these guidelines, it may be declined.
Our team reviews each submission carefully and responds within 12 hours with next steps.